Terms of
Service.

Wardropic ("the Service," "we," "us," "our") is a mobile application and web service operated by Lumiq OÜ, a private limited company (osaühing) registered in Estonia. Lumiq OÜ is the data controller and the legal entity responsible for the Service.

For all inquiries, you may contact us at: [email protected]

By creating a Wardropic account, downloading the application, or accessing any part of the Service, you enter into a legally binding agreement with Lumiq OÜ and agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy.

We may update these Terms at any time. We will provide at least 14 days' advance notice of material changes via the app or your registered email address. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Service and delete your account before the effective date.

Age Requirement

You must be at least 16 years old to use the Service. By registering, you represent and warrant that you meet this requirement. We do not knowingly collect personal data from users under 16. If we discover a user is under 16, we will immediately terminate their account and delete all associated data without notice.

Geographic Restrictions

The Service is not available in all countries. Depending on your location, you may receive a reduced free-tier feature set, or free account creation may be unavailable. See Section 12 (Geographic Restrictions) for full details. Paid subscribers retain full access to their plan features regardless of geographic location.

One Account Per Person

Each person may operate only one Wardropic account. Creating multiple accounts to circumvent usage limits, geo-restrictions, or account suspensions is prohibited and will result in termination of all associated accounts.

You are solely responsible for:

• —Providing accurate and complete registration information
• —Maintaining the security and confidentiality of your login credentials
• —All activity that occurs under your account, whether or not authorized by you

If you believe your account has been accessed without authorization, notify us immediately at [email protected]. We are not liable for any loss or damage arising from unauthorized use of your account.

You may not share, sell, transfer, or allow any third party to access your account.

What Wardropic Does

Wardropic is an AI-powered personal wardrobe management application. It allows users to photograph and digitize their clothing items, receive AI-generated daily outfit suggestions, and access features including virtual try-on, style chat, wear tracking, and wardrobe analytics.

AI-Generated Content — Not Professional Advice

Weather Data

Weather data displayed in the Service is sourced from third-party providers and may be inaccurate, delayed, or incomplete. We do not guarantee the accuracy of weather information.

Virtual Try-On

Virtual try-on images are AI-generated composites and may not accurately reflect how a garment will appear on your physical body. Colors, proportions, fit, and drape may differ from reality. Try-on results are for illustrative purposes only.

Service Availability

We provide the Service on an "as available" basis. We do not guarantee uninterrupted, secure, or error-free access. We may suspend access for maintenance, security responses, or operational requirements, with or without advance notice.

App Version Enforcement

We may block access to the Service for users running outdated or blacklisted versions of the Wardropic mobile application. Affected users will be prompted to update. We are not liable for any loss of access or data resulting from a failure to update the application.

Feature Changes

We reserve the right to add, modify, limit, or discontinue any feature of the Service at any time. We will provide reasonable advance notice for significant changes that materially affect paid features.

Subscription Tiers

Wardropic is available on one free tier and two paid tiers. Current pricing:

• —Pro — €4.99/month or €41.99/year (billed annually)
• —Premium — €7.99/month or €67.99/year (billed annually)

Feature entitlements for each tier are described in the app and at wardropic.com/pricing. We reserve the right to modify tier features with advance notice.

Automatic Renewal

Paid subscriptions are billed in advance and renew automatically at the end of each billing period. By subscribing, you authorize Lumiq OÜ (via Stripe) to charge your payment method on a recurring basis until you cancel. Annual subscriptions renew annually.

Cancellation

You may cancel your subscription at any time through the Stripe Customer Portal, accessible from your Profile settings in the Wardropic app. Cancellation takes effect at the end of the current billing period. You retain access to paid features until that date, after which your account is downgraded to the Free tier.

Plan Changes — Timing

When you cancel a paid subscription, the cancellation takes effect at the end of your current billing period — not immediately. You retain full access to all paid features until that date, at which point your account transitions to the Free tier. This applies both to manual cancellations and to cancellations initiated through the Stripe Customer Portal.

What Changes When You Downgrade to Free

Upon transitioning to the Free tier, features exclusive to paid plans — including Stylist Mode, unlimited closet size, detailed statistics, virtual try-on, and extended outfit history — become unavailable. Your underlying data is not deleted: wardrobe items, outfit history, wear logs, and all other data are retained in full and become fully accessible again upon upgrading. Data that exceeds Free plan limits is stored securely and simply not surfaced until a qualifying plan is active.

Credits on Downgrade

Unused credits are not forfeited upon plan downgrade. Credits remain in your account balance indefinitely. However, credits can only be spent while you hold an active Pro or Premium subscription. Free-tier users may accumulate credits (e.g. through the referral program) but cannot spend them until upgrading.

Payment Failure

If a scheduled payment fails, your subscription status will be set to "past due." We will attempt to collect payment during a grace period. If payment is not received within that period, your account will be downgraded to the Free tier and access to premium features will be suspended. Your data is not deleted; it remains accessible and will be fully restored upon payment recovery or upgrade.

Refund Policy & EU Right of Withdrawal

At the time of subscription, Stripe Checkout presents a mandatory acknowledgment in which you: (a) explicitly request that Wardropic begin delivering the Service immediately upon payment completion, and (b) acknowledge that by consenting to immediate delivery, you waive your 14-day right of withdrawal once the Service has begun.

Refunds are not provided, except in the following circumstances: (a) where mandatory applicable law expressly requires a refund and cannot be waived; (b) duplicate billing caused by a verified technical error on our part; or (c) at our sole discretion in exceptional circumstances reviewed individually. To request a refund review, contact [email protected] with your account email and a description of the issue.

Price Changes

We may change subscription prices at any time. We will provide at least 30 days' advance notice of any price increase via the app or email before the change takes effect at your next renewal.

What Credits Are

Credits are an in-app currency that extend your daily AI usage capacity beyond your plan's base limits — such as additional virtual try-ons, extra AI analyses, additional outfit regenerations, or extended chat capacity. Credits do not unlock features that are exclusive to paid plans; they only extend capacity within your existing subscription tier.

Eligibility to Purchase Credits

Credit purchases are available exclusively to users with an active Pro or Premium subscription. Free-tier users may receive credits through the referral program but may not spend them until they hold an active paid subscription.

Credit Packs (One-Time)

• —Starter — 20 credits — €1.99
• —Standard — 60 credits — €4.99
• —Power — 150 credits — €9.99
• —Mega — 400 credits — €24.99

Credit Add-ons (Monthly Recurring)

• —Booster — 40 credits/month — €2.99
• —Power Pack — 100 credits/month — €5.99

Non-Refundability

Expiry on Account Deletion

All remaining credits are permanently forfeited upon account deletion and will not be refunded or compensated.

Changes to Credit Costs

We may adjust the credit cost of individual in-app actions. We will provide at least 14 days' advance notice of such changes via the app.

By using the Service, you agree not to:

• —Upload images containing anything other than your own personal clothing items — including people, faces, minors, explicit content, weapons, illegal material, or items belonging to others
• —Upload images you do not have the legal right to upload, including copyrighted images or another person's property
• —Use the Service for any commercial purpose, resale, or business use without our prior written consent
• —Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or internal mechanics of the Service
• —Use automated tools, bots, crawlers, scrapers, or scripts to access or extract data from the Service
• —Circumvent any technical safeguard, rate limit, geo-restriction, or account limit — including through the use of VPN, proxy servers, Tor, spoofed IP addresses, or similar means
• —Create multiple accounts or access accounts belonging to others
• —Interfere with the integrity, performance, or availability of the Service or its infrastructure
• —Introduce malware, viruses, trojans, or other malicious code into the Service
• —Violate any applicable local, national, or international law or regulation in connection with your use of the Service

We may suspend or terminate any account that violates these rules, with or without prior notice.

Ownership

You retain full ownership of all clothing photographs and other content you upload to the Service ("Your Content"). These Terms do not transfer any ownership rights to us.

License to Us

By uploading content to the Service, you grant Lumiq OÜ a non-exclusive, royalty-free, worldwide license to store, process, analyze, compress, display, and otherwise use Your Content solely to the extent necessary to provide and operate the Service for you. This license does not extend beyond what is required to operate the Service.

No AI Training Without Consent

We do not use your personal wardrobe images, your personal profile data, or your usage patterns to train, fine-tune, or improve AI models, whether our own or third-party, without your explicit, separately obtained consent.

Your Responsibility for Content

You are solely responsible for Your Content. You represent and warrant that: (a) you hold all rights necessary to grant the license above; (b) Your Content does not violate any applicable law; and (c) Your Content does not infringe the intellectual property or privacy rights of any third party.

Content Removal

We reserve the right to remove any content that violates these Terms or applicable law, with or without prior notice. Following account deletion, Your Content is permanently and irreversibly deleted from our servers as described in our Privacy Policy, subject only to legally required audit log retention.

The Service — including its name, brand, visual design, architecture, user interface, AI-generated outfit suggestions, styling rationale text, generated try-on images, and all software — is owned by or licensed to Lumiq OÜ and is protected under Estonian, EU, and international intellectual property law.

You may not copy, reproduce, redistribute, publicly display, modify, create derivative works from, sublicense, or commercially exploit any part of the Service or its outputs without our prior written consent.

Any feedback, bug reports, or suggestions you submit to us may be used by Lumiq OÜ without any obligation of compensation, attribution, or confidentiality to you.

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to the collection, storage, and use of your data as described in that policy.

We process all personal data in compliance with the EU General Data Protection Regulation (GDPR). Account, wardrobe, and payment data is stored within the European Union. You have the right to access, correct, export, and permanently delete your data, available directly within your account settings.

AI Processing Mode — Optional Consent

The Service uses multiple AI model providers to power clothing analysis, outfit generation, style chat, and wardrobe insights. By default, all AI processing uses providers hosted on EU or US servers with Zero Data Retention contracts (Standard Mode).

You may optionally enable Performance Mode via an explicit in-app consent screen. Performance Mode routes certain AI requests to higher-quality models hosted on infrastructure located in the People's Republic of China. The People's Republic of China does not have an EU adequacy decision under GDPR Article 45; this transfer is made solely on the basis of your freely-given, explicit, and informed consent under GDPR Article 49(1)(a).

You may withdraw Performance Mode consent at any time under Profile → Privacy & Data → AI Processing Mode. Withdrawal takes effect immediately for all future AI requests. A complete record of all consent grants and revocations is maintained for compliance purposes and cannot be deleted.

We use your IP address and related signals to determine your geographic location when you sign up. Access to certain features — or to the free tier of the Service — may be limited based on your country:

• —Tier A & B countries: Full free-tier access available
• —Tier C countries: Reduced free-tier limits (fewer garments, limited daily analyses, no virtual try-on)
• —Tier D countries: Free account creation is unavailable; the Service is accessible only to users with an active paid subscription

Paid subscribers (Pro or Premium) are not subject to free-tier geographic restrictions and retain full access to their plan features regardless of their location.

We specifically do not warrant that:

• —The Service will be uninterrupted, error-free, or available at any particular time
• —AI-generated outfit suggestions, try-on results, or style analysis will be accurate, complete, or suitable for your particular needs or occasion
• —Weather data displayed in the Service will be accurate or current
• —The Service will meet your personal requirements or expectations
• —Any defects, errors, or interruptions will be corrected within any particular timeframe

AI-generated content is for informational and entertainment purposes only and does not constitute professional fashion, styling, or any other form of professional advice.

This disclaimer applies to the fullest extent permitted by applicable law. If you are an EU consumer, mandatory statutory rights that cannot be excluded under applicable law are not affected by this disclaimer.

These limitations apply to the fullest extent permitted by applicable law. If you are an EU consumer, nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be excluded or limited under applicable EU consumer protection law.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Lumiq OÜ and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

• —Your violation of any provision of these Terms
• —Your Content and any claim that Your Content infringes the rights of any third party
• —Your use of the Service in a manner that violates any applicable law or third-party rights
• —Your misrepresentation of any information provided to us

Informal Resolution First

Before filing any formal legal claim, you agree to contact us at [email protected] and describe your dispute in writing. We commit to making a good-faith effort to resolve disputes informally within 30 days of receiving your written notice. Many issues can be resolved quickly this way.

Governing Law

These Terms and any dispute arising out of or relating to them or your use of the Service are governed by and construed in accordance with the laws of the Republic of Estonia and applicable European Union law, without regard to any conflict of law principles.

Jurisdiction

For disputes that cannot be resolved informally, proceedings may be brought before the competent courts of Tallinn, Estonia.

If you are an EU consumer, you also retain the right under EU law to bring proceedings before the courts of your country of habitual residence.

EU Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform for consumer disputes arising from online contracts. If you are an EU consumer, you may submit a complaint via the EU ODR platform at: ec.europa.eu/consumers/odr. Our contact email for ODR purposes is: [email protected].

We are not obligated to participate in alternative dispute resolution proceedings before a consumer arbitration board unless required by applicable mandatory law.

By You

You may delete your account at any time through your Profile settings in the app. Deletion triggers our GDPR deletion process: all your personal data, clothing images, Stripe customer records, and Supabase authentication credentials are permanently and irreversibly removed as described in our Privacy Policy.

By Us

We may suspend or terminate your account immediately and without prior notice if we reasonably determine that you have:

• —Violated any provision of these Terms or our Acceptable Use Policy
• —Provided materially false information during registration or at any point during use
• —Engaged in fraudulent, deceptive, or illegal activity in connection with the Service
• —Attempted to circumvent geo-restrictions, rate limits, or any technical safeguard
• —Created multiple accounts or otherwise abused the Service

Effect of Termination

Upon termination of your account for any reason:

• —Your right to access the Service ceases immediately
• —Any unused credits are permanently forfeited and will not be refunded
• —Any active paid subscription will be cancelled; no refund is issued for the remaining period
• —Your data will be deleted as described in our Privacy Policy

Survival

The following sections survive termination: Section 9 (Your Content), Section 10 (Intellectual Property), Section 13 (Disclaimer of Warranties), Section 14 (Limitation of Liability), Section 15 (Indemnification), Section 16 (Dispute Resolution), and Section 17 (Termination).

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lumiq OÜ with respect to the Service and supersede all prior agreements, representations, and understandings between the parties.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision is severable from these Terms and does not affect the validity or enforceability of the remaining provisions, which continue in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of that provision or our right to enforce it in the future.

Assignment

You may not assign, transfer, or delegate any rights or obligations under these Terms to any third party without our prior written consent. Lumiq OÜ may assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or operation of law.

Force Majeure

Lumiq OÜ shall not be liable for any delay or failure in performance of the Service resulting from causes beyond our reasonable control, including but not limited to: acts of God, war, civil unrest, government action or regulation, natural disasters, pandemics, failures of third-party infrastructure providers (including cloud, payment, or AI services), or widespread internet disruptions.

No Third-Party Beneficiaries

These Terms are for the sole benefit of you and Lumiq OÜ and do not create any enforceable rights in any third party.

Language

These Terms are written in English. If we provide a translation for convenience, the English version shall prevail in the event of any conflict or inconsistency.

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable EU or member state consumer protection law that cannot be excluded or limited by contract.

If you have questions, concerns, or requests related to these Terms or the Service: